Information and Communication Technology (ICT)
 
 Information and Communication Technology (ICT) 

Although the Information Management (IM)  process is often reliant on technology, the process should not be confused with the technology itself. Technology is a means to an end, not the end itself. The ‘non-technical’ aspects of IM, particularly in building relationships and disseminating information, should not be underestimated. Because many users of information products do not have advanced technical skills, they may be intimidated by high-tech appearances and reluctant to engage in sharing their information. All staff involved in the process therefore must be able to relate to users at the appropriate level of understanding.

Understanding the difference between information technology and information management is also important. Information technology, or IT, refers to computers, ancillary equipment, software, firmware and similar procedures, applications and services and the related resources used in processing of data and information. IM refers to an overall system and associated procedures, both manual and automated, by which information is collected, processed, analyzed and disseminated. A strong IT function within a Field Office or HIC is essential to support effective IM, however it is complementary and not a substitute for dedicated IM staff and systems 

See Also:
Data Standards

GIS
 
 
 Databases 

Often times a simple access database can have a significant impact on data collection and analysis.Maximize
 
 Software 
There are many small programs that can make tasks much easier in an HIC or an IMU. Below are a sample of programs that are recommend by past and present HIC staff. Use these tools at your own discretion as none are endorsed by the United Nations, OCHA or FIS. Also note that all tools listed here may be freely distributed.Maximize
 
 Equipment
Equipment – The heavy and light module equipment list are dated April 2006 - please note that the equipment lists are always changing to keep up with technological advances. This list are guidelines - please request a recent list from FIS when deployed.
 
   Heavy Module, 2006
 
 Information Security 
In any project that relies heavily on ICT for its functioning, ensuring the security of computers, servers and other network components is essential. Network security works on two levels; hardware security (controlling physical access to the server, etc) and server security (controlling electronic access to files on the computers and servers themselves.

The single most important aspect of data security is data back-up. Every effort should be made to use FiDMS  and Maps-on-Demand/GeoNetwork central server maintained by FIS which have automatic network-based back-up features.  Otherwise ensure that a back-up and recovery system is in place and observe the following guidelines. Maximize